RETURN POLICY
We want you to be completely satisfied with your purchase. Please review our return and exchange policy below:
A 15% restocking fee applies to all eligible returned, canceled, or exchanged products.
Returns are accepted only on products that are unopened and undamaged.
All return, cancellation, and exchange requests must be submitted within 14 days of receipt.
Claims for concealed damage or missing items must be submitted within 30 days of receipt. All claims should include photos of the original packaging, the Sales Order number, and the name(s) of the affected item(s), and must be emailed to claims@b2bcabinet.com.
A storage fee will apply to orders held for more than 30 days after the scheduled pickup or delivery date. After the 30-day grace period, a fee of $15 per pallet, per day will be charged.
ABSOLUTELY NO RETURNS ON ALL ASSEMBLED CABINETS
REFUND POLICY
Refunds (if applicable) :
A 15% restocking fee applies to all eligible returned, canceled, or exchanged products. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges: (if applicable)
A 15% restocking fee applies to all eligible returned, canceled, or exchanged products. If you need to exchange it for the same item, send us an email at claims@b2bcabinet.com and send your item to:
B2B CABINET
3400 Rivergreen Court, Ste 600 , Duluth, GA 30096